Responsibilities

• Support the build-up and continuous improvement of the ICT PMO, including governance structures, templates, working standards, and documentation
• Maintain a lean, fit-for-purpose PMO approach that supports agile, classical, and hybrid delivery models without unnecessary administrative overhead
• Keep the ICT portfolio overview up to date, covering projects, POCs, demands, roadmap items, dependencies, risks, actions, and open decisions
• Collect project status inputs and prepare draft management reports, dashboards, KPI overviews, meeting notes, decision logs, and follow-ups
• Support demand management by documenting and structuring business and IT inputs, tracking open clarifications, and preparing decision-ready demand records
• Ensure detailed requirements remain owned by the responsible business, product, IT, or delivery roles
• Support roadmap transparency for ICT solutions and initiatives, including timelines, milestones, dependencies, and links to business priorities
• Assist project leads and product owners with PMO-related coordination, documentation, and alignment across agile, hybrid, and classical initiatives
• Prepare materials for portfolio reviews, alignment meetings, steering committees and ICT management decision forums

Qualifications and experience

• Bachelor's degree, or equivalent education in Business Administration, Business Informatics, Information Management, Computer Science, Engineering, or a related field
• A basic understanding of project management, agile working methods, or process documentation is expected
• Strong organizational skills and a structured, reliable, and accurate way of working
• Ability to collect, structure, and summarize information from different stakeholders without taking over their functional ownership
• Analytical mindset and genuine interest in portfolio transparency, reporting, data, POCs, and AI-enabled ways of working – motivated to help shape project management for the AI age rather than replicate traditional approaches
• Good communication skills and willingness to work with ICT management, project leads, product owners, and business stakeholders
• Good knowledge of M365 tools; knowledge of project management tools is an advantage
• Language skills: English good written and spoken; German good written and spoken; French or other languages are an advantage
• First experience or internship in PMO, project coordination, ICT, business analysis, data, analytics, or digital transformation
• Interest in modern, AI-supported ways of working is a strong plus – classical project management certifications (e.g. Black Belt, Scrum Master) are explicitly not required and not the profile we are looking for

Personal skills:

• Mindset: Flexible and resilient in ambiguity – comfortable when the path is not yet defined. Open-minded and genuinely curious about new ideas, tools, and ways of working
• Collaboration: Team-oriented and communicative – builds trust across levels, listens actively, and expresses ideas clearly. Loyal and discreet with sensitive information
• Reliability: Accurate and responsible – others can rely on what you document, track, and prepare
• Drive: Genuinely motivated to help build something new – not to fit into an existing system, but to help shape one