Internal Sales Coordinator (m/f/x) 100% / based in Hamburg, Germany
Publication date:  4/28/26
Address:  Wendenstrasse 377, 20537 Hamburg, Germany
Employment:  Permanent position
Employment degree:  100%
Job Description

Oettinger Davidoff Group, with sales of over half a billion Swiss francs and almost 4,000 employees around the world, traces its roots back to 1875 and remains family-owned to this day. The company is dedicated to the business of producing, marketing, distributing, and retailing premium-branded cigars, tobacco products and accessories. The premium-branded cigar business includes Davidoff, AVO, Camacho, Cusano, The Griffin’s, Private Stock, Zino and Zino Platinum. Oettinger Davidoff Group is also the sole agent of many brands in several countries. Its business is anchored in a strong “crop to shop” philosophy, having pursued vertical integration from the tobacco fields in the Dominican Republic and Honduras to its global network of 65 Davidoff flagship stores/satellites and strong appointed merchants in over 130 countries. 

For our German group company, Davidoff of Geneva Germany GmbH, based in Hamburg, Germany, we are looking for a

Internal Sales Coordinator (m/f/x) 100% / based in Hamburg, Germany

Responsibilities

  • Process customer orders
  • Provide proactive sales advice
  • Order entry and processing using SAP S/4
  • Respond to customer inquiries
  • Handle return requests, complaints, and repair orders, including processing them
  • Create invoice corrections
  • Carry out telemarketing activities
  • Set up new customer accounts
  • Process drop shipment orders
  • Handle indirect customer orders
  • Processing internal and external order lists
  • Support sales campaigns
  • Assist field sales representatives

Qualifications and experience

  • Personable, flexible, and efficient personality
  • People-oriented with strong interpersonal skills. 
  • Strong communication skills
  • Sales experience
  • Ability to work independently and show initiative
  • Customer-oriented and results-driven approach to work
  • Open, straightforward, friendly, and reliable manner
  • Entrepreneurial mindset and a good sense of humor
  • Excellent German language skills, both written and spoken / English is an advantage
  • Solid ERP knowledge (SAP S/4) and proficiency in
  • Microsoft Office applications

We offer you

We offer you

  • A dynamic, young team in a sales environment with close collaboration between Sales, Customer Service, and other departments 
  • Structured onboarding and a wide range of opportunities for professional and personal development, particularly in sales and customer management 
  • Opportunities to take initiative and think outside the box through varied tasks and cross-departmental insights 
  • Flexible work arrangements with up to 2 days of remote work per week
  • 30 days of vacation per year for a healthy work-life balance
  • Modern open-office layouts that promote communication and teamwork
  • Free HVV ticket for public transportation 
  • A 13th month’s salary


Next steps
If this position matches your profile and career goals, we would love to get to know you! 
We look forward to receiving your full application through the Apply button.  


Recruitment Agency
We kindly ask you not to submit unsolicited application dossiers via our application system. For potential collaboration, please contact the HR department by phone in advance.

 
Information at a Glance
Apply now
Nataša Vilajić

 HR Contact

  Nataša Vilajić


  HR Business Partner



Nadel Nauenstrasse 73 · 4052 Basel · Schweiz
Telefon Telefon: +41 58 219 35 57
E-Mail E-mail: career@davidoff.com

Fusszeile


We offer you

  • An agile, stable and internationally recognized family business
  • A modern, state-of-the-art workplace in the Maison Davidoff, with a fully equipped cafeteria and garden, and just a few minutes' walk from Basel main station, including numerous catering options nearby
  • A dynamic and multicultural working environment with modern work equipment
  • Attractive working conditions, such as flexible working hours and up to two weekly home office days (if the position in question allows); Five weeks of vacation per year
  • Attractive employee discounts for our products

If we have piqued your interest, we look forward to receiving your complete application documents via the "Apply" button!

Visit us at:
www.oettingerdavidoff.com
www.davidoff.com
www.davidoffgeneva.ch
Apply now