ICT-Client & Collaboration Supporter (m/f/x) 100%
Publication date:  3/10/26
Address:  Nauenstrasse 73, 4052 Basel, Switzerland
Employment:  Permanent position
Employment degree:  100%
Job Description


Oettinger Davidoff Group, with sales of over half a billion Swiss francs and almost 4,000 employees around the world, traces its roots back to 1875 and remains family-owned to this day. The company is dedicated to the business of producing, marketing, distributing, and retailing premium-branded cigars, tobacco products and accessories. The premium-branded cigar business includes Davidoff, AVO, Camacho, Cusano, The Griffin’s, Private Stock, Zino and Zino Platinum. Oettinger Davidoff Group is also the sole agent of many brands in several countries. Its business is anchored in a strong “crop to shop” philosophy, having pursued vertical integration from the tobacco fields in the Dominican Republic and Honduras to its global network of 65 Davidoff flagship stores/satellites and strong appointed merchants in over 130 countries.

We are looking for a motiviated

ICT-Client & Collaboration Supporter (m/f/x) 100%

Responsibilities

  • Ensuring 1st level and on-site support as well as assisting in resolving incidents (2nd level)
  • Installation, configuration, and maintenance of Windows and Mac clients using Intune
  • Optimization of existing and implementation of new IT solutions, including analysis, testing, and documentation
  • Application support, Active Directory administration, and maintenance of technical documentation
  • Performing system maintenance and providing instructions to employees
  • Participation in and leadership of infrastructure projects
  • Training of end users
  • Support of branch offices without local IT staff and maintenance of the IT infrastructure

Qualifications and experience

  • Completed training as an IT specialist or a comparable qualification
  • Several years of experience in the IT environment, particularly in Service Desk (at least 3 years of professional experience)
  • Solid knowledge of Intune, Microsoft Power Apps, network technologies (e.g., TCP/IP, DNS, DHCP), and common ITSM tools (e.g., ITIL)
  • Experience with SCCM, PowerShell, and administration of Microsoft Teams and ServiceDesk Plus
  • Experience in technical project management
  • Ideally, Apple certification
  • Knowledge of working with network printers and secure print solutions such as “uniFlow.
  • Good command of German and English
  • Additional languages such as French or Spanish are an advantage
  • Structured, independent working style with strong customer and quality orientation
  • Communicative and strong team player

We offer you

We offer you

  • An agile, stable and internationally renowned family business  
  • A modern, state-of-the-art workplace at Maison Davidoff, with a fully equipped cafeteria and garden, and only a few minutes' walk from Basel main station, including numerous catering options nearby 
  • A dynamic and multi-cultural working environment with modern tools 
  • Attractive working conditions, such as flexible working hours; and up to two weekly home office days (provided the respective position allows); five weeks of holidays per year 
  • Attractive employee discounts for our products 
     

Next steps
If this position matches your profile and career goals, we would love to get to know you! 
We look forward to receiving your full application through the Apply button.  

 
Information at a Glance
Apply now
Nataša Vilajić

 HR Contact

  Nataša Vilajić


  Junior HR Business Partner



Nadel Nauenstrasse 73 · 4052 Basel · Schweiz
Telefon Telefon: +41 58 219 35 57
E-Mail E-mail: career@davidoff.com

Fusszeile


We offer you

  • An agile, stable and internationally recognized family business
  • A modern, state-of-the-art workplace in the Maison Davidoff, with a fully equipped cafeteria and garden, and just a few minutes' walk from Basel main station, including numerous catering options nearby
  • A dynamic and multicultural working environment with modern work equipment
  • Attractive working conditions, such as flexible working hours and up to two weekly home office days (if the position in question allows); Five weeks of vacation per year
  • Attractive employee discounts for our products

If we have piqued your interest, we look forward to receiving your complete application documents via the "Apply" button!

Visit us at:
www.oettingerdavidoff.com
www.davidoff.com
www.davidoffgeneva.ch
Apply now